Who we are

Portaltech Reply is the leading SAP Hybris Partner with offices in London, Milan and Dusseldorf.

The company holds Platinum Elite Status and is awarded Global Partner of the Year several times with over 50 major SAP Hybris projects to its name.

Portaltech Reply offers an end-to-end set of products and services for multi-channel commerce. This includes: consulting, commerce platform implementation and integration, mobile and digital design, YaaS and on-premise warehouse management, proximity marketing, SAP Customer Engagement and Commerce, mobile payments and Cloud based hosting on the Amazon and Google platforms, wrapped in a full managed service from one single supplier.

Portaltech Reply clients include: Bunzl Group, Costco Wholesale, Delhaize Group, Monsoon & Accessorize and TUI Travel.

REPLY: STRONGER TOGETHER
Portaltech Reply is part of Reply, a leading Consulting, Systems Integration and Application Management company, specialising in the creation and implementation of solutions based on new communication networks and digital media.

Based on a network of companies specialised by service offering, Reply combines the planning and organisational capacity of a large corporation with the flexibility and dynamism typical of specialist companies.

Reply supports the main European Industrial groups operating in Telco and Media, Banking, Insurance and Financial companies, Industry and Services, Energy and Utilities and Public Administration market segments.

Empathy Marketing

Best Practice

Empathy Marketing: are we leveraging intuitive data?

The evolution of customer engagement was such that it evolved from brands deciding the content of the marketing campaigns to a two-way communication between the customer and the Brands. Portaltech Reply has established an Innovation Lab to support their clients in the next step of this evolution: leveraging intuitive data in real-time for a more empathetic marketing strategy.

Empathy Marketing are we leveraging intuitive data? 0

09.12.2015

News & Communication

Portaltech Reply and MobileBridge announce a strategic partnership that allows brands to create true omni-channel customer experiences

Portaltech Reply, company specialising in the provision of eCommerce solutions and multi-channel consulting services, has entered into a strategic agreement with MobileBridge, the leader Mobile Marketing Automation Platform which enables brands to engage in hyper contextual dialogues with their mobile customers, delivering an exceptional customer experience​.

14.04.2015

News & Communication

SAP Hybris and Portaltech Reply to Build Specialised Omni-Channel Customer Engagement and Commerce Solution for Airline Industry

hybris software, an SAP company, today announced it has partnered with Portaltech Reply, an ecommerce implementation and consulting specialist, part of Reply, to build a specialised omni-channel customer engagement and commerce solution for the airline industry.

ONLINE POSTAGE SERVICE

Case Study

Portaltech Reply helps Royal Mail achieve millions of satisfied customers using its online postage service

Portaltech Reply managed to produce a result that meant that the revenue generated through eBay / Royal Mail integration outstripped the existing Royal Mail site, opening up a business strategy to develop more third party relationships.