Portaltech ReplyLavazza: eCommerce replatforming

Portaltech Reply implemented a replatforming project on the SAP Customer Experience B2C platform for Lavazza’s eCommerce website, in a multichannel perspective.

Lavazza SAP Customer Experience eCommerce replatforming  0

Who we are

Portaltech Reply is the leading SAP Hybris Partner with offices in Germany, United Kingdom and Italy.

The company holds Platinum Elite Status and is awarded Global Partner of the Year several times with over 50 major SAP Hybris projects to its name.

Portaltech Reply offers an end-to-end set of products and services for multi-channel commerce. This includes: consulting, commerce platform implementation and integration, mobile and digital design, YaaS and on-premise warehouse management, proximity marketing, SAP Customer Engagement and Commerce, mobile payments and Cloud based hosting on the Amazon and Google platforms, wrapped in a full managed service from one single supplier.

Portaltech Reply clients include: Bunzl Group, Costco Wholesale, Delhaize Group, Monsoon & Accessorize and TUI Travel.

REPLY: STRONGER TOGETHER
Portaltech Reply is part of Reply, a leading Consulting, Systems Integration and Application Management company, specialising in the creation and implementation of solutions based on new communication networks and digital media.

Based on a network of companies specialised by service offering, Reply combines the planning and organisational capacity of a large corporation with the flexibility and dynamism typical of specialist companies.

Reply supports the main European Industrial groups operating in Telco and Media, Banking, Insurance and Financial companies, Industry and Services, Energy and Utilities and Public Administration market segments.

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Performance Experts

How can you be confident that your ecommerce platform can handle the increase in traffic and transactions while delivering a seamless experience for your customers? This is where Portaltech Reply can help. Portaltech Reply are performance experts. They ensure they look at the whole solution, not just the hybris ecommerce element. Portaltech Reply can quickly and accurately perform a targeted health check.

Omni-channel Commerce

Case Study

The Best of Both In-store and ecommerce Technologies

Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.

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The Best of Both In-store and ecommerce Technologies 0

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Automated Test Framework

The ecommerce technology has seen a shift from specialized platforms for B2B and B2C to a single coherent platform with an omnichannel mindset. At Portaltech Reply we understand the need and ensure the integrity of any platforms, accelerate the delivery of new features and enable regular updates. And because of this, Portaltech Reply has developed an Automated Test Framework for automating testing.

16.02.2016 / ecommerce

News & Communication

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management

Portaltech Reply, the Reply Group company specialising in providing eCommerce implementation and Multichannel consulting services, was recognised as Global Service Delivery Partner of the Year, by SAP Hybris, a leading provider of omni-channel commerce software, during the SAP Hybris Summit 2016, held in Munich from 15th to 18th February 2016.

14.04.2015

News & Communication

SAP Hybris and Portaltech Reply to Build Specialised Omni-Channel Customer Engagement and Commerce Solution for Airline Industry

hybris software, an SAP company, today announced it has partnered with Portaltech Reply, an ecommerce implementation and consulting specialist, part of Reply, to build a specialised omni-channel customer engagement and commerce solution for the airline industry.

ONLINE POSTAGE SERVICE

Case Study

Portaltech Reply helps Royal Mail achieve millions of satisfied customers using its online postage service

Portaltech Reply managed to produce a result that meant that the revenue generated through eBay / Royal Mail integration outstripped the existing Royal Mail site, opening up a business strategy to develop more third party relationships.