Portaltech Reply is the
leading partner for SAP Customer Experience solutions with offices in Germany, United Kingdom and Italy.The company has successfully completed a number of extensive SAP implementation projects and has been
awarded Global Partner of the Year several times.Portaltech Reply offers an end-to-end set of products and services for
multi-channel commerce. This includes: consulting, commerce platform implementation and integration, mobile and digital design, SAP Commerce Cloud and on-premise
warehouse management, proximity marketing, SAP Customer Engagement and Commerce, mobile payment and Cloud based hosting on the Amazon and Google platforms, wrapped in a full managed service from one single supplier.Portaltech Reply clients include: Bunzl Group, Costco Wholesale, Delhaize Group, Monsoon & Accessorize and TUI Travel.
REPLY: STRONGER TOGETHERPortaltech Reply is part of Reply, a leading Consulting, Systems Integration and Application Management company, specialising in the creation and implementation of solutions based on new communication networks and digital media.
Sophy is your e-commerce chatbot that’s available 24 hours a day, 7 days a week. It understands your customers’ needs and supports them with personalised advice – from choosing the product to completing their purchase.
As part of our focus on Social Commerce, we’ve developed a demo that explores how Social Commerce functionalities can be baked into the retail bricks and mortar experience. Click here to see this demo in motion. This has been built on Android using Google Vision hosted in the Cloud.
Consumer trust in brands has plummeted over the years which has been driven by how brands are managing our
data. Consumers can make a conscious decision to provide access to their data via a contract that benefits both parties. This would be a positive step in the right direction to rebuild trust in this data-driven age.
Social Commerce, customer journeys that start on social media platforms such as Facebook and Instagram, are predicted to grow to $165bn by 2021.
Portaltech Reply was keen to lift the lid on this new shopping phenomenon, to find out
what the British public thinks of purchasing products either directly or indirectly through social media channels.
Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on
SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.
Portaltech Reply implemented a replatforming project on the SAP Customer Experience B2C platform for Lavazza’s eCommerce website, in a multichannel perspective.
The SAP Commerce Travel Accelerator is the extension of SAP Commerce that Portaltech Reply have built for SAP to enable one of the retail leaders commerce platforms to sell and merchandise airline offerings.
Data-driven experimentation is the key to more
growth in digital commerce. Portaltech Reply
knows why testing in the digital age is so important.
The evolution of customer engagement was such that it evolved from brands deciding the content of the marketing campaigns to a two-way communication between the customer and the Brands.
Portaltech Reply has established an
Innovation Lab to support their clients in the next step of this evolution: leveraging intuitive data in real-time for a more empathetic marketing strategy.
Meet the experts from
Portaltech Reply and
Syskoplan Reply at SAP's booth at
EuroCIS, the leading trade fair for retail technology. The focus of the booth lies on topics such as Omnichannel Retail and Intelligent Stores.
A robust and effective
Social Commerce strategy will not work without a single customer view of consenting customers. This is required to orchestrate a data-driven model of reviews and ratings, influencers, and relevant content and offers. SAP’s Customer Data Cloud (SAP CDC) can do just that. The good news is we know how to implement it.
Influencer marketing can come from endorsements from industry professionals, celebrities or even real people. Social media has increasingly enabled us to connect with these endorsers through a whole industry of real people monetising their followers, principally on Instagram and Youtube.
100% dedicated to SAP Hybris and working with this technology since 2007, Portaltech Reply is SAP Hybris Platinum Elite Partner and has been named "Global Partner of the Year" three times. The SAP Hybris development teams are structured with a mix of SAP Hybris expert developers, SAP Hybris UI developers, technical architects and highly skilled SAP Hybris delivery managers.
"The Future of Commerce" is this year's motto of Europe's leading e-commerce Exhibition Internet World EXPO 2018, taking place at Messe Munich from 06-07 March 2018. Here you can discover the the latest technologies and solutions in e-commerce, find inspiration and a platform for networking and learn about current trends for the future of e-commerce in numerous lectures. Meet the experts of Portaltech Reply at the partner stand of Shopware AG in Hall A6, Stand B035.
P&O Ferries, the UK's leading ferry company with routes connecting the UK to France, Belgium, Holland and Ireland, has selected
Portaltech Reply as the partner to assist in replace its existing eCommerce platform for Tourist business with the SAP Hybris Multi-Channel Commerce Suite.
Travel customers are moving to online channels and wanting a more personalised buying experience. TUI was looking for an ecommerce solution that would deliver a revolutionary customer experience while enabling an integrated, scalable architecture. The project was developed by Portaltech Reply and was one of the most complex implementations of SAP Hybris in Europe.
SAP Hybris Commerce is always changing and improving to stay ahead of the competition. The changes/improvements typically contain functional enhancements, tackle platform defects, architectural modifications, and security updates.
E-commerce platforms have been changing in the past decade, trying to address the technology evolution and transformation, helping companies in supporting their customers in the purchase journey.
At Portaltech Reply, we have embraced the agile revolution by putting our world-class SAP Hybris engineering team right at the heart of delivery and have established a pattern for large scale Agile programmes.
Building an e-Commerce business is a great way to sell product, as long as you avoid these 4 mistakes. Learn how to avoid them.
Quality has been always the mantra of software development but, most of the time, it has traditionally translated into many recursive semi-automatic processes that manage to bring the software to the right level of quality (typically towards the end of the project).
The interconnectivity to everyone’s lives and social space is exuberating and is a testimony of the fact that the future is the virtual society. Vinay Saroha, Partner at
Portaltech Reply, speaks about how retailers can use
Social Media to complement their eCommerce platforms in the age of connected living.