Portaltech Reply is the
leading partner for SAP Customer Experience solutions with offices in Germany, United Kingdom and Italy.The company has successfully completed a number of extensive SAP implementation projects and has been
awarded Global Partner of the Year several times.Portaltech Reply offers an end-to-end set of products and services for
multi-channel commerce. This includes: consulting, commerce platform implementation and integration, mobile and digital design, SAP Commerce Cloud and on-premise
warehouse management, proximity marketing, SAP Customer Engagement and Commerce, mobile payment and Cloud based hosting on the Amazon and Google platforms, wrapped in a full managed service from one single supplier.Portaltech Reply clients include: Bunzl Group, Costco Wholesale, Delhaize Group, Monsoon & Accessorize and TUI Travel.
REPLY: STRONGER TOGETHERPortaltech Reply is part of Reply, a leading Consulting, Systems Integration and Application Management company, specialising in the creation and implementation of solutions based on new communication networks and digital media.
Sophy is your e-commerce chatbot that’s available 24 hours a day, 7 days a week. It understands your customers’ needs and supports them with personalised advice – from choosing the product to completing their purchase.
As part of our focus on Social Commerce, we’ve developed a demo that explores how Social Commerce functionalities can be baked into the retail bricks and mortar experience. Click here to see this demo in motion. This has been built on Android using Google Vision hosted in the Cloud.
Consumer trust in brands has plummeted over the years which has been driven by how brands are managing our
data. Consumers can make a conscious decision to provide access to their data via a contract that benefits both parties. This would be a positive step in the right direction to rebuild trust in this data-driven age.
Social Commerce, customer journeys that start on social media platforms such as Facebook and Instagram, are predicted to grow to $165bn by 2021.
Portaltech Reply was keen to lift the lid on this new shopping phenomenon, to find out
what the British public thinks of purchasing products either directly or indirectly through social media channels.
Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on
SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.
Portaltech Reply implemented a replatforming project on the SAP Customer Experience B2C platform for Lavazza’s eCommerce website, in a multichannel perspective.
Long Tall Sally wanted to launch and manage multiple sites through a new platform that was going to be easier to maintain and required less training than is often required when integrating disparate technologies. The new ecommerce system needed to support a multilanguage, multi-currency website to support its long term aims to build the brand globally.