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Best Practice

B2B Commerce Approach

FOCUS ON: What we do, B2B,

We have extensive experience in implementing B2B ecommerce solutions with multi-user account management, tailored  assortments, customer-specific pricing, credit management and similar B2B functionality.

Portaltech Reply implements SAP Travel Accelerator to align your business to your customers with the industry’s most modern multi-channel commerce solution:

  • Best-in-class search and navigation functionality including faceted browsing, keyword suggestions, and searchandising capabilities
  • Comprehensive and advanced personalization to deliver targeted and more relevant content
  • Self-service and online order management tools
  • Tools for buying efficiency, including routine/repeat order support and bulk ordering capabilities
  • Customer-specific catalogs and pricing
  • Multi-channel support which gives them a seamless purchase experience online, via mobile devices or offline (through your customer service team or in-store).

SAP B2B Commerce Cloud Solutions deliver robust functionality for business selling and buying:

  • Web services integration to ERP solutions for credit checks, invoicing and more
  • Complex account management that handles multiple buyer and user roles and service requirements
  • Integrated sales quotation processes
  • Account credit limit management
  • Reduced support requests through self-service resources and content such as technical guides, user guides and product knowledge base
  • Easy integration with back-office systems and processes, such as your customers’ procurement systems, for seamless transactions and relationship management.

SAP C/4HANA minimizes total cost of ownership with optimized processes and increased productivity:

  • Get online faster with SAP Travel Accelerator – a production-ready, customizable, multi-channel framework designed for business-to-business trading
  • Support complex product catalogs, pricing logic and user/role management
  • Maximize your site’s SEO rankings with out-of-the box tooling
  • Support all channels including Web, mobile and even offline vehicles such as print catalogs
  • Increase your customer base and attract new business and revenue opportunities by giving large B2B enterprises access to your product catalogs and content through the PunchOut service
  • Rapidly deploy and manage multiple B2B sites on a single platform. Use existing catalogs, content and infrastructure to create custom sites and catalogs
  • Easily manage sites with multiple languages, currencies, brands, taxes and other regional requirements
  • Develop and manage content with a built-in intuitive Web content management system that includes effective workflow management. Centralize order management capabilities to enable efficient omni-channel fulfillment
  • Enrich your product descriptions with high-resolution images and videos managed by built-in digital asset management (DAM)
  • Consolidate and manage all product content and attributes across all channels via native integration with SAP Commerce Cloud master data management.

RELATED CONTENTS

SERVICES

Managed Services

Portaltech Reply Support and Operations are committed to helping clients achieve their business objectives by providing accurate, professional and proactive engagement.

Managed Services 0

SERVICES

Consulting

Portaltech Reply has gained substantial experience in ecommerce since inception in 2000 by working on some of Europe’s largest ecommerce and multichannel retailing projects.

services

SAP Customer Experience Design and Build

Portaltech Reply implement SAP Customer Experience using agile project methods along with industry best practices, providing a solution on time, to budget and at a fixed price.

SAP Customer Experience Design and Build 0
 
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