It's online membership is built on an ecommerce platform that has been running for over 10years and the cost of ownership and stability is beginning to threaten IBA's online offer.
IBA approached Portaltech to replatform it's ecommerce solution onto SAP Commerce Cloud and also to leverage on SAP other CX products, namely: Customer Data Cloud & SAP Marketing.
Small organisation used to old ways of working requiring Change transformation elements in place.
SAP Commerce Cloud migration along with SAP CDC & SAP Marketing.