As much as we are a company built on better technology, we are also a company built on a philosophy of partners and a culture of innovation.
Portaltech Reply’s highly skilled ecommerce consultants deliver pragmatic advice and guidance, helping leading brands, manufacturers and retailers to maximize the value of their omnichannel programs by effectively balancing function, time to market, and expected return on investment.
Shaping your omnichannel vision by understanding the true potential that omnichannel holds for your Company.
This approach includes a set of SAP Customer Experience project best practices as collected by Portaltech Reply. The target audience includes:
The Portaltech Reply team will advise you to:
Only a deep understanding of requirements, technology and available scope of work lead to an optimal solution in each individual case.
The amount of complexity to implement the SAP Commerce Cloud should not be underestimated. A surprising number of e-commerce implementations begin without clearly defining the organization’s vision for a successful outcome and who is going to be involved (and when). These organizations are simply not ready to begin.
Typically, they lose weeks or months resetting expectations, redefining their projects and addressing the frustrations of their stakeholders.
Sometimes they run out of time or other resources and end up going live with less than they hoped. This can be avoided; there is work to be completed before the implementation can begin. Given the amount of time and money your organization will be investing, SAP strongly recommends starting your project with the best possible foundation of vision and resources. Before you begin, take extra time to ensure two pieces are in place:
Company Strategy: First, identify what the organization needs to achieve; then define specific expectations around how the SAP C/4HANA implementation will impact and benefit these strategic objectives.
Company Team: Identify responsibilities for technical and business stakeholders during the implementation, and consider changes to roles, skills and responsibilities (org. structure) post implementation.