How to link a business model canvas with a SAP C/4HANA implementation

As much as we are a company built on better technology, we are also a company built on a philosophy of partners and a culture of innovation.

Portaltech Reply’s highly skilled ecommerce consultants deliver pragmatic advice and guidance, helping leading brands, manufacturers and retailers to maximize the value of their omnichannel programs by effectively balancing function, time to market, and expected return on investment.

Shaping your omnichannel vision by understanding the true potential that omnichannel holds for your Company.

• Appraising your current situation and identifing the blockers and enablers for omnichannel in your organization
• Planning your approach with a roadmap that will help you achieve your omnichannel goals
• Realizing your plans and helping you deliver the multiple programs and projects required, on time and on budget
• Growing your revenue and profits and uncovering ways to improve and expand your omnichannel business

This approach includes a set of SAP Customer Experience project best practices as collected by Portaltech Reply. The target audience includes:

• Project owners, to have a better insight what a typical SAP Customer Experience project consists of
• Business people, to get a better idea of mapping of general ecommerce functionality requirements into SAP Commerce Cloud project.
• Project managers and IT Managers, to better understand recurring specific ecommerce project activities,their dependencies and timing
• Architects, to better understand typical recurring design considerations
• Technical consultants, to better understand how chosen technical approach will impact the final solution
• Team leaders and scrum masters, to be able set up and run SAP C4/HANA project in an optimal way

The Portaltech Reply team will advise you to:

• Development methodology, team structure or communication style. Our team provides expertise on building a project approach, staffing model and timeline that is right for your specific requirements.
• Specific and deep project answers to architectural, design or technical questions.

Only a deep understanding of requirements, technology and available scope of work lead to an optimal solution in each individual case.

The amount of complexity to implement the SAP Commerce Cloud should not be underestimated. A surprising number of e-commerce implementations begin without clearly defining the organization’s vision for a successful outcome and who is going to be involved (and when). These organizations are simply not ready to begin.

Typically, they lose weeks or months resetting expectations, redefining their projects and addressing the frustrations of their stakeholders.

Sometimes they run out of time or other resources and end up going live with less than they hoped. This can be avoided; there is work to be completed before the implementation can begin. Given the amount of time and money your organization will be investing, SAP strongly recommends starting your project with the best possible foundation of vision and resources. Before you begin, take extra time to ensure two pieces are in place:

1. Company Strategy: First, identify what the organization needs to achieve; then define specific expectations around how the SAP C/4HANA implementation will impact and benefit these strategic objectives.

2. Company Team: Identify responsibilities for technical and business stakeholders during the implementation, and consider changes to roles, skills and responsibilities (org. structure) post implementation.