Offering

SAP Customer Experience Design and Build

Portaltech Reply implement SAP Customer Experience using agile project methods along with industry best practices, providing solutions on time, to budget and at a fixed price. Our project success relies on:

  • A sound business strategy
  • Solid enterprise architecture
  • Clear implementation planning and governance
  • Good functional design with great end-user experience
  • Well-designed business processes
  • Fast implementation with a proven agile delivery methodology

We use out-of-the-box functionality where possible, a quick, efficient and low risk approach. Where gaps are identified, we re-use components from our wide library of Portaltech Reply customisations.
 

A typical implementation team includes the following resources:

  • Delivery Manager
  • SAP C/4HANA Technical Leaders
  • Business Analyst
  • Development & Integration
  • UI Engineering
  • Support
  • Infrastructure

Our agile development approach means we can undertake two-weekly sprints and functional releases. Our fully integrated development tool kit includes documentation, project management and support tools providing clients access to every facet of the project development including regular development releases, developer burn down charts and time to complete development activity across the whole development team.

At Portaltech Reply our delivery capability and methodology is second to none and we welcome comparison to any global systems integrator or SAP C/4HANA development specialist. We are the leaders for very good reason and hold proven, highly referenced B2C / B2B implementations in Retail & Grocery, Telco, Travel and Consumer & Manufacturing verticals.

Portaltech Reply is the leading partner for Customer Experience solutions with offices across the globe. The company has completed numerous large-scale implementation projects and has been awarded the Global Partner of the Year with SAP multiple times. PTR offers a comprehensive set of products and services for multichannel commerce, providing clients with a robust solution for their eCommerce needs around Customer Experience.