Who we are

Portaltech Reply is the leading partner for SAP Customer Experience solutions with offices in Germany, United Kingdom and Italy.

As a Platinum Elite Partner for SAP C/4HANA, the company has successfully completed a number of extensive implementation projects and has been awarded Global Partner of the Year several times.

Portaltech Reply offers an end-to-end set of products and services for multi-channel commerce. This includes: consulting, commerce platform implementation and integration, mobile and digital design, SAP Commerce Cloud and on-premise warehouse management, proximity marketing, SAP Customer Engagement and Commerce, mobile payment and Cloud based hosting on the Amazon and Google platforms, wrapped in a full managed service from one single supplier.

Portaltech Reply clients include: Bunzl Group, Costco Wholesale, Delhaize Group, Monsoon & Accessorize and TUI Travel.

REPLY: STRONGER TOGETHER
Portaltech Reply is part of Reply, a leading Consulting, Systems Integration and Application Management company, specialising in the creation and implementation of solutions based on new communication networks and digital media.

SAP Customer Data Cloud

Best Practice

CONSCIOUS CONSENT. THE ONLY WAY FORWARD FOR TRULY CUSTOMER-CENTRIC BRANDS.

Consumer trust in brands has plummeted over the years which has been driven by how brands are managing our data. Consumers can make a conscious decision to provide access to their data via a contract that benefits both parties. This would be a positive step in the right direction to rebuild trust in this data-driven age.

CONSCIOUS CONSENT. THE ONLY WAY FORWARD FOR TRULY CUSTOMER-CENTRIC BRANDS.  0

eCommerce Replatforming

Case Study

Lavazza: SAP Customer Experience eCommerce replatforming

Portaltech Reply implemented a replatforming project on the SAP Customer Experience B2C platform for Lavazza’s eCommerce website, in a multichannel perspective.

Lavazza SAP Customer Experience eCommerce replatforming  0

07.11.2018

Research

HYPE BEASTS, UNBOXING AND PRODUCT DROPS
THE RISE OF SOCIAL COMMERCE

Social Commerce, customer journeys that start on social media platforms such as Facebook and Instagram, are predicted to grow to $165bn by 2021. Portaltech Reply was keen to lift the lid on this new shopping phenomenon, to find out what the British public thinks of purchasing products either directly or indirectly through social media channels.

FIND OUT ALL THE INSIGHTS

HYPE BEASTS, UNBOXING AND PRODUCT DROPS
THE RISE OF SOCIAL COMMERCE 0

Video

Social Commerce

As part of our focus on Social Commerce, we’ve developed a demo that explores how Social Commerce functionalities can be baked into the retail bricks and mortar experience. Click here to see this demo in motion. This has been built on Android using Google Vision hosted in the Cloud.

Omni-channel Commerce

Case Study

The Best of Both In-store and ecommerce Technologies

Portaltech Reply closely supported SPAR ICS in the implementation and customisation of the functionality of the new ecommerce platform, based on SAP Hybris technology. Today, a truly flexible layout allows Hervis customers to enjoy a unique shopping experience.

DOWNLOAD PDF

The Best of Both In-store and ecommerce Technologies 0

Ecommerce Platform

Best Practice

SAP Hybris Delivery Model - a blueprint for large-scale iterative development

At Portaltech Reply, we have embraced the agile revolution by putting our world-class SAP Hybris engineering team right at the heart of delivery and have established a pattern for large scale Agile programmes.

Multi-Country eCommerce

Case Study

Portaltech Reply helps Long Tall Sally grow further

Long Tall Sally wanted to launch and manage multiple sites through a new platform that was going to be easier to maintain and required less training than is often required when integrating disparate technologies. The new ecommerce system needed to support a multilanguage, multi-currency website to support its long term aims to build the brand globally.

Portaltech Reply helps Long Tall Sally grow further 0

E-Commerce

Best Practice

E-Commerce Mistakes that you can avoid

Building an e-Commerce business is a great way to sell product, as long as you avoid these 4 mistakes. Learn how to avoid them.

SAP Hybris build pipeline

Best Practice

A foundation for progressive quality delivery

Quality has been always the mantra of software development but, most of the time, it has traditionally translated into many recursive semi-automatic processes that manage to bring the software to the right level of quality (typically towards the end of the project).

26.05.2016 / A1 Retail

Press Article

Social Connections

The interconnectivity to everyone’s lives and social space is exuberating and is a testimony of the fact that the future is the virtual society. Vinay Saroha, Partner at Portaltech Reply, speaks about how retailers can use Social Media​ to complement their eCommerce platforms in the age of connected living.​