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01.08.2023

News & Communication

Virtuoso and Portaltech Reply Forge Strategic Partnership to Drive Innovation in E-Commerce Quality Assurance

Virtuoso's cutting-edge, AI-driven test automation platform is set to enhance Portaltech Reply's extensive customer experience and multichannel commerce solutions.

12.05.2021

News & Communication

Reply Named a Finalist for 2021 SAP® Pinnacle Award in the Customer Experience Category

Reply today announced that it has been recognized by SAP as a finalist for a 2021 SAP® Pinnacle Award in the Customer Experience (Midmarket) category.

16.02.2016 / ecommerce

News & Communication

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management

Portaltech Reply, the Reply Group company specialising in providing eCommerce implementation and Multichannel consulting services, was recognised as Global Service Delivery Partner of the Year, by SAP Hybris, a leading provider of omni-channel commerce software, during the SAP Hybris Summit 2016, held in Munich from 15th to 18th February 2016.

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management 0

03.02.2016 / ecommerce

News & Communication

Portaltech Reply and SPAR ICS for Hervis: new Customer Engagement and Commerce platform

​Portaltech Reply, the Reply Group company specialising in consulting services for multi-channel eCommerce strategies and solutions, has partnered with SPAR ICS, the group-wide assessed IT service centre of SPAR Austria Group, to provide to Hervis, a SPAR brand leader in sports apparel and equipment, a new ecommerce omni-channel platform.

09.12.2015

News & Communication

Portaltech Reply and MobileBridge announce a strategic partnership that allows brands to create true omni-channel customer experiences

Portaltech Reply, company specialising in the provision of eCommerce solutions and multi-channel consulting services, has entered into a strategic agreement with MobileBridge, the leader Mobile Marketing Automation Platform which enables brands to engage in hyper contextual dialogues with their mobile customers, delivering an exceptional customer experience.

14.04.2015

News & Communication

SAP Hybris and Portaltech Reply to Build Specialised Omni-Channel Customer Engagement and Commerce Solution for Airline Industry

hybris software, an SAP company, today announced it has partnered with Portaltech Reply, an ecommerce implementation and consulting specialist, part of Reply, to build a specialised omni-channel customer engagement and commerce solution for the airline industry.

26.03.2014

News & Communication

Survey reveals almost two thirds of retailers now operate four or more customer touch points

A recent retailer survey from eDigitalResearch and Portaltech Reply has revealed that channel integration is proving increasingly difficult as more and more retailers turn multichannel in an effort to engage with their customers.

15.10.2013

News & Communication

Online and mobile channels continue to boom as smartphone owners become increasingly multichannel

The latest consumer study from eDigitalResearch and Portaltech Reply has found that weekly in store shopping levels have dropped considerably since 2010, as smartphone owners continue to turn to their mobile devices and online channels to shop and browse.

18.07.2013

News & Communication

Portaltech Reply Observatory reports strong growth in online purchases using mobile devices, especially tablets

The Portaltech Reply Observatory on ecommerce has produced some new and interesting results. The study was run by Portaltech Reply together with eDigitalResearch.

07.07.2013

News & Communication

The number of smartphone shoppers who make purchases on a weekly basis has doubled since 2012

New research from eDigitalResearch and Portaltech Reply suggests that one third (32%) of smartphone shoppers are using their mobiles to make a purchase on a weekly basis.

25.01.2013

News & Communication

Hybris awards Portaltech Reply “Global Partner of the Year”

Portaltech Reply was recognised as Global Partner of the Year for the second year running, by hybris, a leading provider of omni-channel commerce software, during the Partner Meeting hybris, held in Munich on the 24th January 2013.