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03.05.2024 / London

Event

Simplify Commerce with Shopify

Join us for useful insights into how Shopify's solutions can support enterprise businesses and help them increase returns whilst decreasing complexities and costs.

01.08.2023

Press Article

Virtuoso and Portaltech Reply Forge Strategic Partnership to Drive Innovation in E-Commerce Quality Assurance

Virtuoso's cutting-edge, AI-driven test automation platform is set to enhance Portaltech Reply's extensive customer experience and multichannel commerce solutions.

16.05.2023 - 25.05.2023 / Orlando / Barcelona

Event

SAP Sapphire 2023

Reply will participate in SAP Sapphire 2023 to showcase technology solutions that can help businesses optimize their operations, enhance their customer experiences, and drive growth.

15.06.2022

Event

THE AI SUMMIT 2022

The AI Summit global series delivers the content and networking opportunities to ensure that the industry decision-makers are fully equipped to fulfil their AI road map, and to bring your company into the 4th Industrial Revolution. Reply, as an Industry Partner, will be presenting exciting live demos and giving you the opportunity to put our latest AI applications to the test during the two-day gathering!

THE AI SUMMIT 2022 0

03.11.2021 - 05.11.2021 / Online

Event

Fast Forward 2021 with Portaltech Reply

The three-day virtual conference Fast Forward by Contentful focuses on the next generation of the digital age. The experts from Portaltech Reply are represented with a virtual booth and provide information on how headless solutions, data and test-driven optimisation can be combined.

07.06.2021 - 10.06.2021 / Online

Event

Reply at SAPPHIRE NOW 2021

Reply, as SAP Gold Partner and SAP CX Innovation Partner, participates in SAPPHIRE NOW, taking place as an online event 7 to 10 June. Meet the experts from 4brands Reply, Portaltech Reply, Power Reply and Syskoplan Reply at their virtual booth and learn all about business processes and latest SAP technologies.

12.05.2021

News & Communication

Reply Named a Finalist for 2021 SAP® Pinnacle Award in the Customer Experience Category

Reply today announced that it has been recognized by SAP as a finalist for a 2021 SAP® Pinnacle Award in the Customer Experience (Midmarket) category.

16.10.2019 / Milan

Event

SAP NOW 2019

This Year Syskoplan Reply and Portaltech Reply will be present at the yearly SAP NOW 2019, event on Digital Transformation. The year’s main theme is intelligent enterprise, creating exciting experiences for clients, suppliers and employees.

13.09.2019 - 15.09.2019 / Palma

Event

Portaltech takes part in weuceu 2019

WEucEU, the Web Engineering Unconference Europe takes place from 13 to 15 September 2019 in Palma de Mallorca. Meet the experts of Portaltech Reply at the event.

11.09.2019 - 12.09.2019 / Cologne

Event

Join Reply at DMEXCO 2019

On 11 and 12 September 2019 you meet Portaltech Reply at the DMEXCO in Cologne as co-exhibitor in hall 7.1 at boothes B010, C010 and C039. Find Neveling Reply as co-exhibitor in hall 6.1 at booth C039.

17.07.2019 - 18.07.2019 / Stuttgart

Event

Daimler EDM CAE Forum

Meet Reply on 17 and 18 July 2019 at the 13th Daimler EDM CAE Forum in Stuttgart. Learn more about "From digital experience design to connected car" and "Driving change effectively - Smart linking of products and services" at booth G4.1 and G4.2.

03.06.2019

Event

VIP LUNCH 19TH JUNE 2019 AQUA SHARD, LONDON

An exclusive invitation to Financial Services leaders

VIP LUNCH 19TH JUNE 2019 AQUA SHARD, LONDON 0

19.03.2019 / London

Event

International Women's Day

Reply is proud to support International Women’s Day, and committed to promoting diversity in what is the 4th least gender-diverse industry, according to the World Economic Forum. On March 19th, Reply’s CEO will be making a keynote speech in our London offices at an event jointly hosted with the women’s network, PWN London.

13.03.2019 - 14.03.2019 / Berlin

Event

SAP NOW 2019

SAP NOW 2019 takes place in Berlin on March 13 and 14. Reply participates with a booth where you can learn more about the SAP portfolio of 4brands Reply, Portaltech Reply and Syskoplan Reply. Also, join us for our workshop on China Commerce.

05.03.2019 / London

Event

Deliver your sales and marketing strategy with a 12-month roadmap

Learn how to create your own strategic 12-month roadmap to deliver your sales and marketing objectives and drive your digital strategy forward. The event will show you how to develop a strategy delivered in an actionable document. Attend our free workshop in London on 5th March 2019!

Deliver your sales and marketing strategy with a 12-month roadmap 0

19.02.2019 - 21.02.2019 / Düsseldorf

Event

Visit EuroCIS 2019 – Technology never sleeps

Meet the experts from Portaltech Reply and Syskoplan Reply at SAP's booth at EuroCIS, the leading trade fair for retail technology. The focus of the booth lies on topics such as Omnichannel Retail and Intelligent Stores.

05.12.2018 / London

Event

Home vs Away. The digital/retail KPIs Match of the day!

Portaltech Reply is holding an event at the London offices to examine how retailers are managing the demands of Omnichannel strategy. Is customer behaviour in Retail and Digital similar or are there any differences present?

07.11.2018

Research

HYPE BEASTS, UNBOXING AND PRODUCT DROPS
THE RISE OF SOCIAL COMMERCE

Social Commerce, customer journeys that start on social media platforms such as Facebook and Instagram, are predicted to grow to $165bn by 2021. Portaltech Reply was keen to lift the lid on this new shopping phenomenon, to find out what the British public thinks of purchasing products either directly or indirectly through social media channels.

FIND OUT ALL THE INSIGHTS

HYPE BEASTS, UNBOXING AND PRODUCT DROPS THE RISE OF SOCIAL COMMERCE 0

18.10.2018 / Milano

Event

SAP NOW 2018

Syskoplan Reply and Portaltech Reply take part in SAP NOW, the new format of the SAP Forum. This event takes place in Milan on October 18th 2018. SAP Forum is an annual gathering focused on current and future topics relating to Artificial Intelligence, Machine Learning, IoT and Cloud within the SAP world.

19.09.2018 / LONDON

Event

Social Commerce

Social commerce - sales journeys that start on social media platforms such as Facebook and Instagram - are predicted to grow to $165bn by 2021. The lastest in our series of market research hones right in on the topic of Social Commerce and our innovation team have created new tools and process to help you win the next round.

12.09.2018 - 13.09.2018 / Cologne

Event

COME BY: REPLY IS AT THE DMEXCO 2018

Meet Portaltech Reply and Riverland Reply on September 12 and 13, 2018 in Cologne at DMEXCO, the event for all important decision makers from digital business, marketing and innovation.

24.07.2018 / Munich

Event

Reply at the SAP Customer Experience Day 2018

Meet Syskoplan Reply and Portaltech Reply on July 24 at SAP Customer Experience Day 2018 in Munich. A premiere awaits you: SAP presents its new Intelligent Suite, an innovative end-to-end solution for your CRM. Reply will be there as Gold Sponsor with an own booth.

25.04.2018 / London

Event

The Medium is the Message

How Micro-Segmentation Must Evolve to Today’s Consumer Behaviour Standards

Portaltech Reply hosts the first session of the ‘In Conversation'-Series in London on 25th April.

06.03.2018 - 07.03.2018 / Munchen

Event

Internet World EXPO 2018

"The Future of Commerce" is this year's motto of Europe's leading e-commerce Exhibition Internet World EXPO 2018, taking place at Messe Munich from 06-07 March 2018. Here you can discover the the latest technologies and solutions in e-commerce, find inspiration and a platform for networking and learn about current trends for the future of e-commerce in numerous lectures. Meet the experts of Portaltech Reply at the partner stand of Shopware AG in Hall A6, Stand B035.

26.10.2017 - 28.10.2017 / Hamburg

Event

eCommerceCamp 2017

Portaltech Reply is hosting on 26-28 October 2017 the first eCommerceCamp in Hamburg. This event is organized in the style of a web 2.0 barcamp and invites operators, developers and integrators of online shop systems.

17.10.2017 / Milan

Event

SAP Forum 2017

Syskoplan Reply and Portaltech Reply take part in SAP Forum 2017 as Platinum Partner of the event. The event takes place in Milan on October 17th 2017.

29.09.2017 - 01.10.2017 / Hamburg

Event

TYPO3 Camp Hamburg 2017

Portaltech Reply is participating as a sponsor in the 8th TYPO3 Camp in Hamburg, taking place from September 29 to October 1, 2017. About 120 TYPO3 developers, companies and people interested in TYPO3 will come together to develop ideas, learn from the experts and network.

28.09.2017 / Cologne

Event

ECC Forum 2017

On 28 September, Portaltech Reply participates with a speech in the 32th ECC-Forum in Cologne, the centre of B2B commerce in the digital age. Under the Motto “B2B goes digital – Perspectives and Challenges“, visitors of the congress will get to know sustainable strategies and concepts.

13.09.2017 - 14.09.2017 / Cologne

Event

dmexco 2017

Reply is represented at dmexco in Cologne, on 13-14 September 2017, in the Expo Special WORLD OF EXPERIENCE. This innovation hub for marketing-communication and technology highlights connected products, new consumer experiences and innovative business strategies.

08.09.2017 - 10.09.2017 / München

Event

TYPO3camp Munich

Portaltech Reply is one of the organizers of the 10th TYPO3camp in Munich, 8-10 September 2017. About 200 TYPO3 developers, companies and other interested persons will get together.

09.06.2017 / Ahaus/Germany

Event

Shopware Community Day 2017

Portaltech Reply is exhibitor on the Shopware Community Day 2017, on 6 June, 2017 in Ahaus/Germany. This is the place to be for eCommerce enthusiastics from all over Europe to lay the foundation for a new Age Of The Customer. Come and meet exciting personalities from every walk of expertise and and prepare yourself for the future of customer-centric retail.

18.05.2017 / Berlin

Event

AWS new IoT platform for GROHE

GROHE and Storm Reply present their innovative new IoT platform solution at the AWS Summit Berlin 2017. Using AWS infrastructure and Reply as Consultancy and Implementation Partner, GROHE is able to launch a complete water security system for the residential segment to help minimizing the biggest problem in the house: water damage.

04.05.2017 / Bregenz (AT)

Event

1. Shopware B2B Commerce Day

Portaltech Reply is delighted to invite to the “1. Shopware B2B Commerce Day” on 4 May, 2017 in Bregenz (AT), in the premises of TOWA. In interesting talks, different aspects of the B2B Commerce examined and discussed. A good chance for knowledge exchange and networking.

21.03.2017 - 22.03.2017 / Regensdorf/Zurich

Event

SAP Airline Innovation Summit 2017

Portaltech Reply, the Reply Group company specialising in providing eCommerce implementation and multichannel consulting services, takes part in SAP Airline Innovation Summit 2017 on March 21-22, 2017 at the premises of SAP Switzerland in Regensdorf (Zurich).

20.10.2016 / Milan

Event

SAP Forum Milan 2016

Syskoplan Reply, InEssence Reply and Portaltech Reply; take part in SAP Forum 2016 in Milan, the annual event focused current and future topics related to Business Innovation and Digital Transformation within the SAP world.

26.05.2016 / A1 Retail

Press Article

Social Connections

The interconnectivity to everyone’s lives and social space is exuberating and is a testimony of the fact that the future is the virtual society. Vinay Saroha, Partner at Portaltech Reply, speaks about how retailers can use Social Media​ to complement their eCommerce platforms in the age of connected living.​

16.02.2016 / ecommerce

News & Communication

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management

Portaltech Reply, the Reply Group company specialising in providing eCommerce implementation and Multichannel consulting services, was recognised as Global Service Delivery Partner of the Year, by SAP Hybris, a leading provider of omni-channel commerce software, during the SAP Hybris Summit 2016, held in Munich from 15th to 18th February 2016.

SAP Hybris awards Portaltech Reply “Global Service Delivery Partner of the Year” for its end-to-end service management 0

03.02.2016 / ecommerce

News & Communication

Portaltech Reply and SPAR ICS for Hervis: new Customer Engagement and Commerce platform

​Portaltech Reply, the Reply Group company specialising in consulting services for multi-channel eCommerce strategies and solutions, has partnered with SPAR ICS, the group-wide assessed IT service centre of SPAR Austria Group, to provide to Hervis, a SPAR brand leader in sports apparel and equipment, a new ecommerce omni-channel platform.

09.12.2015

News & Communication

Portaltech Reply and MobileBridge announce a strategic partnership that allows brands to create true omni-channel customer experiences

Portaltech Reply, company specialising in the provision of eCommerce solutions and multi-channel consulting services, has entered into a strategic agreement with MobileBridge, the leader Mobile Marketing Automation Platform which enables brands to engage in hyper contextual dialogues with their mobile customers, delivering an exceptional customer experience.

29.10.2015 / Milan

Event

SAP Forum Milano 2015

Syskoplan Reply, InEssence Reply and Portaltech Reply join SAP Forum Milano 2015, the annual meeting focused on issues related to the Business Innovation and the Digital Transformation within the SAP world.

06.07.2015 - 07.07.2015 / Mannheim

Event

SAP Forum for Trade 2015

Xpress Reply and Portaltech Reply participate in the SAP Forum for Trade 2015 which takes place in Mannheim from July 6 to 7, 2015.

22.04.2015 / Travel Bulletin

Press Article

Technology in the Tourism sector

Today, travel companies looking to retain clientele and ensure customers’ loyalty have to go through several challenges.

One of the hardest is to offer a unified experience to their customers, a new holistic approach when planning their journey. This represents a strategic point in order to be successful.

21.04.2015 / Milan

Event

e-Commerce Forum 2015

Reply participates, for the second year running, in the e-Commerce Forum 2015, to be held in Milan on 21 April 2015. In this tenth edition of the Forum, Reply will have a presence in the plenary session, in two dedicated workshops as well as in the exhibition area, with a dedicated stand.

14.04.2015

News & Communication

SAP Hybris and Portaltech Reply to Build Specialised Omni-Channel Customer Engagement and Commerce Solution for Airline Industry

hybris software, an SAP company, today announced it has partnered with Portaltech Reply, an ecommerce implementation and consulting specialist, part of Reply, to build a specialised omni-channel customer engagement and commerce solution for the airline industry.

14.10.2014 / Hammersmith

Event

Internet Retailing Conference

Portaltech Reply will be taking part in the 2014 Internet Retailing Conference, that will be held on 14th October at the Novotel in Hammersmith, London.

02.10.2014 / London

Event

Fuelling Ambition in the Digital Economy

Portaltech Reply will take part in Fuelling Ambition in the Digital Economy, an event organised by Cybersource on 2nd October at the May Fair Hotel in London.

08.07.2014 / INDUSTRY NEWS

Article

e-commerce is the test of the best in logistics

The boom in ecommerce of the past decade has transformed the retail supply chain and shows no sign of slowing. Here TV business guru and Pall-Ex chief executive Hilary Devey explains what logistics must do to stay ahead of the game.

20.05.2014 / Milan

Event

E-Commerce Forum

Reply participates in the E-Commerce Forum, a national event dedicated to Electronic Commerce promoted by Netcomm, the only Electronic Commerce consortium in Italy. The event will be held in Milan on 20 May 2014.

23.04.2014 / Research & Infographics

Research

The Challenges of Realising a True Multichannel Vision

Portaltech Reply and eDigitalResearch have once again undertaken this important piece of research to understand how the market has changed and what more needs to be done to help retailers better achieve their multichannel vision.

14.04.2014 / BLOG POST

Article

Navigating the ‘boundary-less commerce’ landscape

The worlds of online and offline retail are rapidly converging and customers have come to expect a seamless experience and consistent service regardless of where the transaction is occurring. The pressure is now on for retailers to keep abreast of the rapidly changing commerce landscape in order to maintain their competitive advantage and encourage customer loyalty.

28.03.2014 / BLOG POST

Article

Digital convergence must erode customer service boundaries

Nanda Balasubramanian, Partner at Portaltech Reply said: "I wasn’t surprised to learn that retailers are increasingly struggling to provide a coherent multichannel customer experience because of the difficulties they face in integrating customer touch points, according to recent research from Portaltech Reply, eDigital Research and IMRG. Almost two thirds (65%) of retailers feel that their current technology systems make creating a seamless multichannel customer experience challenging. But for retailers who want to remain competitive, this situation has to change".

26.03.2014

News & Communication

Survey reveals almost two thirds of retailers now operate four or more customer touch points

A recent retailer survey from eDigitalResearch and Portaltech Reply has revealed that channel integration is proving increasingly difficult as more and more retailers turn multichannel in an effort to engage with their customers.

26.03.2014 - 27.03.2014 / Birmingham

Event

Internet Retailing Expo 2014

Portaltech Reply will take part in the Internet Retailing Expo 2014, that will be held in Birmingham on 26-27 March 2014.

21.01.2014 / Milan

Event

E-commerce in Italy

Portaltech Reply joined E-commerce in Italy, the first event between Operator and End-user Companies in Italy. The event was held in Milan on 21 January 2014.

15.10.2013

News & Communication

Online and mobile channels continue to boom as smartphone owners become increasingly multichannel

The latest consumer study from eDigitalResearch and Portaltech Reply has found that weekly in store shopping levels have dropped considerably since 2010, as smartphone owners continue to turn to their mobile devices and online channels to shop and browse.

01.10.2013

Research

Online and mobile channels continue to boom as smartphone owners become increasingly multichannel

Mobile customers are more likely to shop in store and online than non-smartphone owners.
Customers are increasingly turning to online commerce for those item categories which they previously preferred shopping in store.
Just 47% of smartphone owners make a weekly in store purchase, compared to 73% in 2010.

01.09.2013

Research

MULTICHANNEL IS DEAD. LONG LIVE ‘PROXIMITY COMMERCE’!

MULTICHANNEL HAS EVOLVED, BUT HAS IT REALLY BECOME CROSS-CHANNEL, OR IS IT POSSIBLY PROXIMITY COMMERCE?

Proximity commerce definition: The customer has full control of when and where they make their purchasing decision either at home, online or on the go and whom they involve.

18.07.2013

News & Communication

Portaltech Reply Observatory reports strong growth in online purchases using mobile devices, especially tablets

The Portaltech Reply Observatory on ecommerce has produced some new and interesting results. The study was run by Portaltech Reply together with eDigitalResearch.

07.07.2013

News & Communication

The number of smartphone shoppers who make purchases on a weekly basis has doubled since 2012

New research from eDigitalResearch and Portaltech Reply suggests that one third (32%) of smartphone shoppers are using their mobiles to make a purchase on a weekly basis.

01.06.2013

Research

The number of smartphone shoppers who make purchases on a weekly basis has doubled since 2012

New research from eDigitalResearch and Portaltech Reply suggest that one third (32%) of smartphone shoppers are using their mobiles to make a purchase on a weekly basis, a number which has almost doubled in the past 12 months, with an additional 25% of smartphone shoppers now purchasing items every month. Click below to view full research report.

25.01.2013

News & Communication

Hybris awards Portaltech Reply “Global Partner of the Year”

Portaltech Reply was recognised as Global Partner of the Year for the second year running, by hybris, a leading provider of omni-channel commerce software, during the Partner Meeting hybris, held in Munich on the 24th January 2013.

01.09.2012

Research

Changing trends in multichannel shopping and browsing preferences

This research makes it clear that in the last twelve months, we’ve yet again seen a substantial change in the way that consumers are shopping and browsing across a range of different channels that they now have at their disposal.

Setting KPIs for Omnichannel Retailers

Event

THE RETAIL/DIGITAL KPIS MATCH OF THE DAY!

DISCOVER MORE
THE RETAIL/DIGITAL KPIS MATCH OF THE DAY! 0